Informativa sulla privacy

Last updated: 01/12/2025

This Privacy Policy is intended to inform users of the website https://www.brix.cool

(hereinafter the “Site”) about how their personal data is collected, used, and protected by BrixCool, in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and applicable French legislation.

1. DATA CONTROLLER

The controller of the personal data is:

BrixCool SAS
SIRET: 842 362 071
Address: 8 Rue Wilson, 68330 Huningue, France
Email: contact@brixcool.com

2. PERSONAL DATA COLLECTED

BrixCool may collect the following personal data:

a) Data provided directly by the user

– First and last name
– Email address
– Postal address
– Content of messages sent via forms
– Data provided when subscribing to the newsletter

b) Order-related data

– Billing and delivery information
– Order history
– Data required for payment (processed by secure service providers – BrixCool does not have access to banking details)

c) Technical data (strictly necessary cookies)

– Browsing data required for the proper functioning of the Site
– Security and fraud prevention data

3. PURPOSES OF PROCESSING

– Personal data is collected for the following purposes:
– Order management and customer relationship management
– Processing requests submitted via contact forms
– Sending communications (newsletter), subject to the user’s explicit consent
– Administrative, accounting, and legal management
– Security and proper functioning of the Site

4. LEGAL BASIS FOR PROCESSING

– Personal data processing is based on the following legal grounds:
– Performance of a contract (order management)
– Consent (newsletter, communications)
– Legal obligations (invoicing, accounting)
– Legitimate interest (Site security, fraud prevention)

5. DATA RECIPIENTS

Personal data is intended exclusively for BrixCool.

It may, however, be accessible to technical service providers acting as data processors, including:

– Website hosting: OVH (France / EU)
– Website and form management tools (WordPress, WPForms)
– Payment and delivery service providers

These service providers are required to ensure the confidentiality and security of the data in accordance with the GDPR.

6. DATA TRANSFERS OUTSIDE THE EUROPEAN UNION

BrixCool undertakes not to transfer users’ personal data outside the European Union.

In the exceptional event that such a transfer is necessary, it will be governed by appropriate safeguards in compliance with the GDPR.

7. DATA RETENTION PERIOD

Personal data is retained only for as long as necessary for the purposes for which it was collected:

– Customer and order data: statutory accounting retention period
– Contact data: time required to process the request
– Newsletter data: until consent is withdrawn
– Technical data: strictly necessary duration for the operation of the Site

8. USERS’ RIGHTS

In accordance with the GDPR, users have the following rights:

– Right of access
– Right to rectification
– Right to erasure
– Right to restriction of processing
– Right to object
– Right to data portability
– Right to withdraw consent at any time

Any request may be sent by email to: contact@brixcool.com

Proof of identity may be requested in case of doubt regarding the identity of the requester.

9. DATA SECURITY

BrixCool implements appropriate technical and organizational measures to ensure the security and confidentiality of personal data and to prevent unauthorized access, loss, or disclosure.

10. COOKIES

The Site uses only cookies that are strictly necessary for its proper functioning.

No advertising or marketing tracking cookies are used without the user’s prior consent.

11. CHANGES TO THE PRIVACY POLICY

BrixCool reserves the right to modify this Privacy Policy at any time in order to ensure compliance with applicable legislation.

The version in force is the one published on the Site.

12. COMPLAINT

If a user believes, after contacting BrixCool, that their rights have not been respected, they may file a complaint with the competent authority:

CNIL – Commission Nationale de l’Informatique et des Libertés: https://www.cnil.fr